FlexBridgeRadio should work hassle-free. If contrary to
expectations, however, there should be a problem, please contact us
via email at support@flexbridgeradio.com.
But before doing so, please read the following answers to
frequently asked questions.
FlexBridgeRadio requires the following: Intel Pentium III or
equivalent processor; Microsoft Windows 2000 SP4, Windows XP SP2 or
Windows Vista (GoldEdition: Windows XP SP2 or Windows Vista);
Microsoft .NET 2.0 or higher; 512 MB of RAM; 3 MB of free space on
a hard disk, USB stick or memory card; broadband internet
connection.
When playing internet radio FlexBridgeRadio can handle the
following audio formats: MP3, AACplus and OGG Vorbis as well as WMA
and WMA Voice (requires Windows Media Player 9 or higher installed
on the target PC). When playing music files (GoldEdition and
SilverEdition only), FlexBridgeRadio supports the following
formats: MP3, WAV, OGG Vorbis, MP4, AC3, FLAC, WavPack and ALAC.
DRM protected files are not supported.
Internet radio is quite new and highly dynamic, so there can be
different reasons if a station doesn't play. First of all it might
simply have stopped streaming or changed its audio URL. It is also
possible that the station uses an audio format which is not
supported by FlexBridgeRadio or that the content of its playlist
file is invalid.
FlexBridgeRadio GoldEdition uses Universal Plug and Play (UPnP)
to detect the SoundBridges in a local network. In some versions of
Windows XP, however, support for UPnP is not installed by default,
so you will have to activate it manually. Please see Microsoft's
website for information about UPnP and how to enable UPnP in Windows XP.
The first time you start FlexBridgeRadio, it will try to
download the lists of Countries, Languages and Genres from Radio
Roku. If at that specific time Radio Roku is down or unreachable,
FlexBridgeRadio will not be able to get these lists. In such a case
you can either wait until Radio Roku is available and then manually
download the lists by using the corresponding button on
FlexBridgeRadio's Settings page or download
this ZIP file and copy the three contained files to
FlexBridgeRadio's programme folder.
In some cases FlexBridgeRadio cannot play a specific station for
technical reasons. Other players like for example XMPlayer, however, might be able to play it.
FlexBridgeRadio therefore offers you the possibility to hand the
station over to an external player to check if it can be played at
all.
